Site 24x7
  • 03 May 2023
  • 1 Minute to read
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Site 24x7

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Article summary

This guide will teach you how to set up the connector between Site 24x7 and Clarity Security.

Estimated time to complete: 30 minutes

If you encounter any problems, please contact your support team or support@claritysecurity.io.

Supported Connector Capabilities

Below are capabilities supported by the connector at this time.

Method
Supported
Self-Service Access Portal
Yes
Provision User
Yes
List Groups, Policies, and Roles
Yes
Add User to Groups, Policies, and Roles
Yes
Remove User from Groups, Policies, and Roles
Yes
Deactivate User
No
Delete User
Yes

How to Setup the Connector

Step 1. Head to Zoho API Console.

Step 2. Click Get Started.

Step 3. Select Create Now under the "Server-based Applications" card. 

Step 4. Configure the OAuth App settings and click Create.

App Name: Choose a descriptive name, such as "Clarity Connector"

Homepage URL: Enter "https://www.claritysecurity.io"

Authorized Redirect URIs: Enter “https://[YOUR_CLARITY_DOMAIN].claritysecurity.io/application/oauthProcessCode/site247”

Step 5. Copy Client ID and Client Secret into a secure location.

Step 6. Log into Clarity Security.

Step 7. Click on Applications and select Marketplace.

Step 8. Scroll to find Site 24x7 and click Connect.

Step 9. Fill out the Connect App form with the proper credentials. 

Complete the App Settings form.  Details for fields common to all applications can be found in the following article: Common App Configuration Steps.

Step 10. Fill out the App Settings form.

Complete the App Settings form.  Details for each field can be found in the following article: Common App Configuration Steps.

Configure App Step 2 - App Settings

Step 11. Fill out the User Settings form.

Complete the User Settings form, and check the table at the top to see if any features are unsupported.  Details for each field can be found in the following article: Common App Configuration Steps.

Configure App Step 3 - User Settings

Step 12. Validate Your Selections and Save.

Save
Clicking the Save button will trigger the first full sync for your application (even if you selected Manual syncing).  This includes Service Users, Entitlements, Service User Entitlements, Service User Attributes.

Need Help?

If you have any problems, contact your customer success team. You can also get in touch with our general support via email, open a support ticket. Our general support team is available Monday - Friday from 8:00 AM - 6:30 PM CST.



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